Communication Skills Class 11 MCQ Online Test

Students find these Class 11 AI MCQ Chapter 1 Communication Skills Class 11 MCQ Online Test with Answers helpful for self-assessment and preparation.

Class 11 AI Communication Skills MCQ

MCQ on Communication Skills Class 11

Class 11 Communication Skills MCQ – Communication Skills MCQ Class 11

Multiple Choice Questions

Question 1.
What is the purpose of communication?
(a) Inform (tell someone about something)
(b) Influence (get someone to do something you want)
(c) Share thoughts, ideas, feelings
(d) All of the above
Answer:
(d) All of the above

Question 2.
Which of the following method is used to receive information from the sender?
(a) Listening
(b) Speaking
(c) Telling
(d) Writing
Answer:
(d) Writing

Question 3.
By which action can a sender send his or her messages?
(a) Listening
(b) Speaking
(c) Sleeping
(d) None of the above
Answer:
(b) Speaking

Question 4.
Choose the correct example of oral communication.
(a) Reports
(b) Newspapers
(c) Face-to-face interaction
(d) Notes
Answer:
(c) Face-to-face interaction

Question 5.
What are the words we should use when we communicate verbally?
(a) Use straight words
(b) Use simple words
(c) Use precise words
(d) Use fixed words
Answer:
(b) Use simple words

Question 6.
Why do we send emails?
(a) To communicate information
(b) To share documents and files
(c) To talk to each other
(d) Both (a) and (b)
Answer:
(d) Both (a) and (b)

Question 7.
Which of these is a positive (good) facial expression?
(a) Staring hard
(b) Nodding while listening
(c) Wrinkled forehead
(d) Looking away from the speaker
Answer:
(b) Nodding while listening

Question 8.
What does an upright (straight) body posture convey or show?
(a) Shyness
(b) Fear
(c) Confidence
(d) Intelligence
Answer:
(c) Confidence

Question 9.
Which of these is not an appropriate non-verbal communication at work?
(a) Putting arm around a coworker’s shoulder
(b) Shaking hands firmly
(c) Looking at the speaker with a smile
(d) Standing with an upright posture
Answer:
(a) Putting arm around a coworker’s shoulder

Question 10.
When you are preparing for a presentation, you should.
(a) focus on the message
(b) practice hand gestures
(c) try different speaking techniques
(d) All of the above
Answer:
(d) All of the above

Question 11.
What is phonetics?
(a) It is the study of how we write words in English.
(b) It is the study of how people understand sentences.
(c) It is the study of how many words the English language has.
(d) It is the study of the sounds we make when we speak.
Answer:
(d) It is the study of the sounds we make when we speak.

Question 12.
What are the different types of sounds we use in English pronunciation?
(a) Vowel sounds
(b) Diphthong sounds
(c) Consonant sounds
(d) All of the above
Answer:
(d) All of the above

Question 13.
What is a sentence?
(a) A group of ideas that forms a complete paragraph.
(b) A group of words that communicates a complete thought.
(c) A set of rules that we must follow to write correctly.
(d) A set of words that contains all the basic marks.
Answer:
(b) A group of words that communicates a complete thought.

Question 14.
Which of these sentences is capitalized correctly?
(a) I am Hungry.
(b) Divya and sunil are reading.
(c) The bucket is Full of water.
(d) She lives in Delhi.
Answer:
(d) She lives in Delhi.

Question 15.
Which of these sentences are punctuated correctly?
(a) Where are you going.
(b) I have a pen a notebook and a pencil.
(c) I am so happy to see you!
(d) This is Abdul’s house?
Answer:
(c) I am so happy to see you!
and
(d) This is Abdul’s house?

Question 16.
Identify the subject in the sentence, “Kids are playing football.”
(a) Kids
(b) Children played
(c) Played
(d) Football
Answer:
(a) Kids

Question 17.
Identify the object in the sentence, “The children played football.”
(a) The children
(b) Children played
(c) Played
(d) Football
Answer:
(d) Football

Question 18.
Which of these sentences has both indirect and direct objects?
(a) I am watching TV.
(b) She bought a blue pen.
(c) The girls played cricket.
(d) He wrote his sister a letter.
Answer:
(d) He wrote his sister a letter.

Question 19.
Which of these sentences is in passive voice?
(a) They are watching a movie.
(b) The clock was repaired by Raju.
(c) He is sleeping in the room.
(d) My pet dog bit the postman.
Answer:
(b) The clock was repaired by Raju.

Question 20.
Which of these are formal greetings?
(a) Good morning
(b) Good evening
(c) Good afternoon
(d) All of the aboye
Answer:
(d) All of the aboye

Question 21.
In which of these situations can you say ‘Hi’?
(a) When you meet your teacher in class.
(b) When you meet a senior.
(c) When you meet your sister at home.
(d) When you meet your friends at a shop.
Answer:
(d) When you meet your friends at a shop.

Question 22.
At which of these times can you say ‘Good evening’?
(a) 11 am
(b) 9 am
(c) 2 pm
(d) 7 pm
Answer:
(d) 7 pm

Question 23.
Which of these details can you say while introducing a person?
(a) The person’s name
(b) How you know the person
(c) Something interesting about the person
(d) All of the above
Answer:
(d) All of the above

Question 24
Select the correct answer for the following question: A postal code is ______.
(a) a group of numbers or letters used to identify a government building.
(b) a code used to indicate the door number of a house.
(c) a group of numbers or letters used by the post office to identify a region.
(d) A code used to identify different post offices.
Answer:
(c) a group of numbers or letters used by the post office to identify a region.

Question 25.
What are close-ended questions?
(a) Questions that can have any answer
(b) Questions that do not have answers
(c) Questions with yes or no answers
(d) Questions that have many answers
Answer:
(b) Questions that do not have answers

Question 26.
Which of these are open-ended questions?
(a) Where do you live?
(b) Are you hungry?
(c) How do you feel?
(d) Did you meet him?
Answer:
(a) Where do you live?
and
(c) How do you feel?

Question 27.
Which is not a question word?
(a) What
(b) Want
(c) Which
(d) How
Answer:
(b) Want

Question 28.
Which of these is the correct way to convert the sentence “You are studying” into a question?
(a) You are studying?
(b) Studying you are?
(c) Are you studying?
(d) Studying are you?
Answer:
(c) Are you studying?

Question 29.
Your motherds or father’s sister is your _____.
(a) parent
(b) sister
(c) uncle
(d) aunt
Answer:
(d) aunt

Question 30.
A father-in-law is my _____ .
(a) mother’s father
(b) cousin’s father
(c) uncle’s father
(d) husband or wife’s father
Answer:
(d) husband or wife’s father

Assertion-Reasoning Based Questions

Study the two statements labeled as assertion (a) and reason (r).
Point out if:
(a) Both, a and r, are true and r is the correct explanation of a
(b) Both, a and r, are true but r is not the correct explanation of a
(c) If a is true but r is false
(d) If a is false but r is true

Question 1.
Assertion(A) Communication skills are needed only at the meeting time.
Reason (R) For communication knowledge of more than one language is needed at the time of meeting.
Answer:
(b) Both, a and r, are true but r is not the correct explanation of a

Question 2.
Assertion(A) 3Ps (prepare, practice, perform) helps in speaking infront of a large group of people.
Reason (R) In verbal communication sometimes words may become confusing and difficult to understand if the words are not chosen correctly.
Answer:
(a) Both, a and r, are true and r is the correct explanation of a

Question 3.
Assertion (A) A message sent to other without any words is more effective.
Reason (R) Non-verbal communication helps in understanding audience’s and it also adjusts our behavior accordingly.
Answer:
(a) Both, a and r, are true and r is the correct explanation of a

Question 4.
Assertion (A) Visual communication do not need any particular language for communication.
Reason (R) Visual communication requires para language i.e. the tone of our voice, speed and volume.
Answer:
(c) If a is true but r is false

Question 5.
Assertion (A) Phonetics helps in pronouncing a word correctly.
Reason (R) With lack of correct phonetics word sound differently in different regions.
Answer:
(a) Both, a and r, are true and r is the correct explanation of a

Case-Based Questions

Question 1.
Suman, Mohit, Kamlesh, Nita and Gita are five best friend’s among these five Suman appear sweet on the outside but behind the scenes she is very sarcastic and not a loyal to her friends. What do you think which kind of communication style she is applying?
A-Assertive communication
B-Aggressive communication
C-Passive aggressive communication
D-Passive communication
Answer:
C-Passive aggressive communication

Question 2.
Suman and Mugdha appeared in an interview for the same post Suman got rejected and Mugdha selected although there is two vacancy post. After the interview both of them discussed that they were asked the same question and apparently there answers are also similar. Suman answered “no” some question directly without any thought but Mugdha though said “no ” using AEIOU model. What do you think which of the following option is correct about AEIOU model?
A-Directly say no
B-Instead of saying no ask questions
C- Engage the person in a polite statements
D- Ask questions, include a reason engage your answer in a polite way and offer other options also.
Answer:
D- Ask questions, include a reason engage your answer in a polite way and offer other options also.

Question 3.
Your friend wants you to come play basketball with him but you have not finished your homework that is due tomorrow. He insists that if you don’t’ come they will not win and it will be your fault. He keeps insisting and even asks other people to convince you to play the match. What should you do?
A- Play the match because otherwise your friend will be upset
B-Play the match and make some excuse to your teacher about the homework
C- Make an excuse that you are sick and avoid playing the match
D- Explain clearly that you need to complete your homework so you cannot play
Answer:
D- Explain clearly that you need to complete your homework so you cannot play

Question 4.
A good friend of yours is very upset as her best friend has had a terrible accident. You are tired from the day’s work. The phone rings and the caller I.D. shows that it’s her. What should you do?
A- Ignore the call because you are tired
B- Answer the call and talk to her for as long as she wants to
C-Tell her that you are too tired and she should call someone else
D- Listen to her for some time and then tell her that you will talk again tomorrow
Answer:
D- Listen to her for some time and then tell her that you will talk again tomorrow

Question 5.
You have been standing in a queue for a long time to buy tickets for a movie. A man suddenly comes and stands in front of you, out of turn. What should you do?
A-Scream at the person so that he never repeats the mistake
B- Inform him politely that there is a queue and everyone is waiting for their turn
C-Stay quiet and let the person go ahead
D- Not say anything directly but complain about him to other people
Answer:
B- Inform him politely that there is a queue and everyone is waiting for their turn

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